ASU – See Accident, Sickness & Unemployment

Accident, Sickness & Unemployment – A specific protection product that is supposed to pay out in the case of an Accident, Sickness or Unemployment.

Bank charges – The charges applied by the Banks to cover administration costs and alike. In many cases these have been defined as excessive.

Claims culture – A phrase created by the media to describe a sometimes opportunist culture where people would make a claim against almost anything to raise money. An example can be seen in the massive growth of Personal Injury (Slip & Trip) claims.

Legitimate claim – A claim where, having checked our “Are you eligible” page, you are confident that you can say yes to at least one of the eleven grounds quoted.

Maverick – A person that refuses to abide by the dictates of or resists adherence to a group; a dissenter

Mis-sold – Where you have been sold a policy that ignored your personal circumstances. These include those circumstances detailed on our “Are you eligible” page - but not exclusively.

Mortgage Payment Protection Insurance – A specific Payment Protection Policy for mortgage payments.

Mortgage Payment Protection Plan – See Mortgage Payment Protection Insurance

MPPI – See Mortgage Payment Protection Insurance

MPPP – See Mortgage Payment Protection Plan

No win no fee – This is where you have no financial commitment to the claims process unless the case is won. Should you win the case then the party who helped you will claim a fee typically based on a percentage of the payout. The fee is always agreed in advance of any claim being started.

Payment Protection Insurance – An insurance policy to protect payments for mortgages, loans credit cards and other finance products

Payment Protection Plan – See Payment Protection Insurance

PPI - See Payment Protection Insurance

PPP - See Payment Protection Plan

Re-claim – To claim back the money that you have paid out on a policy that was mis-sold

Single Premium – Where the full protection payment premium is paid upfront i.e. not as a monthly payment. Typically this payment is then added into the loan which you then pay interest on!

Stand alone product – A product, such as Payment Protection insurance, that is not bundled in/sold with the loan product. These can often be bought more cheaply than the bundled products.